Refund policy

At Fitleaf Wellness, we strive to deliver premium quality wellness products. If you are not satisfied with your purchase, please read our refund policy below.

 Eligibility for Refund

You may request a refund only if:

* You receive a damaged, defective, or incorrect product.
* The product is expired upon delivery.
* The order is cancelled before it is shipped.

Non-Refundable Items

Refunds will not be provided for:

* Opened or used products.
* Products damaged due to improper handling after delivery.
* Orders returned without valid reason.
* Change of mind after delivery.

Reporting an Issue

To request a replacement or refund, please contact us within 48 hours of receiving your order by providing:

* Order Number
* Photos or videos of the product and package
* Brief description of the issue

Email: sales@maypurecare.com

Replacement

If your request is approved, we may:

* Replace the product, or
* Issue a refund if a replacement is unavailable.

 Refund Timeline

Approved refunds will be processed to the original payment method within 5–7 business days. Depending on your bank or payment provider, it may take additional time for the amount to reflect.

Order Cancellation

* Orders can be cancelled only before dispatch.
* Once shipped, orders cannot be cancelled.
* ⁠If you did not like the taste of the tea, please understand that each tea taste is very personal. The very act of trying a new tea/food/beverage is to understand your pallet even further. We do not take the products or issue refunds in this case.

Contact Us

For any refund-related queries, contact us at:sales@maypurecare.com